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is this firm or soft?
soft. I lay one at the foot of my bed and one in the crate. They can be bunched up the way the dog likes. My dog has 2 and loves them.
Does this have a memory foam insert that my German Shepherd can chew to peices or is it just the material?
There is no memory foam insert ... just material ... these are nice, I have washed it and it held up good. The material is a bit thicker, so when my dogs dig at it (if trying to fluff) it hasn't ripped or gotten any holes.
:How does the product feel on the surface?
Soft and feel great
Is this thickness suitable for Golden Retriever?
Yes, it is not super thick like an actual dog bed but much thicker than the fake sheepskin crate pads I've seen. I shared on another response that is reminds me of a foam bath mat.
My dog chews through her beds that are filled. Does this have a filling?
Yes, the bed has approx 1 inch of filling.
do the bed fall off its fabric after the dog scratched ?
My puppy bites and grabs, but it is still new, maybe I have not encountered this problem yet.
Which size is most popular with buyers?
Large size is the most popular.