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When you kneel on the bed, can you feel the floor?
A human probably is able to somewhat, but to a dog, this is plenty to keep their joints and paws protected from hard flooring.
How soft is it?
It is very soft! I was pleasantly surprised.
Does it shed? And if pulled do peices of fabric come out?
My Aussie has destroyed numerous fluffy dog beds and has yet to pull anything from this one. It seems more sturdy than usual mats or beds.
It does not shed or pill, even after several washes.
Does the fleece material stay cool in summer?
Yes. The material is more like a velour. It's very soft and not warming like the sheep type fleece. We live in a warm climate and I purchased this pad for my dog's crate so he would stay cool when it gets hot. He loves it - the minute I took it out of the box, he jumped right on it!